Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information.
1. Information We Collect
At Zenirax, we collect information that helps us provide you with the best possible VR game design learning experience. This includes both information you provide directly and information we gather automatically through your use of our platform.
Personal Information You Provide
- Name and contact details when you register for our learning programs
- Payment information for course purchases and subscriptions
- Educational background and experience level for course recommendations
- Project submissions and creative work for assessment purposes
- Communication preferences and feedback
- Profile information including photo and bio (optional)
Automatically Collected Information
- Device information including IP address, browser type, and operating system
- Usage patterns and interaction data within our VR learning environment
- Course progress and completion statistics
- Time spent on different modules and activities
- Error logs and technical performance data
- Location data (general geographic region only)
2. How We Use Your Information
We use the information we collect to create a personalized and effective learning experience. Your data helps us understand how you learn best and allows us to continuously improve our VR game design curriculum.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Course delivery and progress tracking | Registration info, usage data, submissions | Contract performance |
| Personalized recommendations | Learning preferences, completion rates | Legitimate interest |
| Customer support | Contact details, issue descriptions | Contract performance |
| Platform improvement | Usage patterns, technical logs | Legitimate interest |
| Marketing communications | Contact info, preferences | Consent |
3. Information Sharing and Disclosure
We don't sell your personal information to third parties. However, we may share certain information in specific circumstances to provide our services effectively and comply with legal requirements.
Service Providers
We work with trusted third-party service providers who help us deliver our VR learning platform. These include cloud hosting services, payment processors, and educational technology partners. All service providers are bound by strict confidentiality agreements and can only use your data for the specific services they provide to us.
Legal Requirements
We may disclose your information if required by law, legal process, or to protect the rights, property, or safety of Zenirax, our users, or others. This includes cooperating with law enforcement agencies when legally required.
4. Data Storage and Security
Your data security is our top priority. We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
- End-to-end encryption for all data transmission
- Secure cloud storage with regular backups
- Multi-factor authentication for administrative access
- Regular security audits and penetration testing
- Automated threat detection and response systems
- Secure development practices and code reviews
Data Retention
We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Course completion data and certificates are maintained for seven years to support your professional development. Account information is deleted within 30 days of account closure unless legal requirements mandate longer retention.
5. Your Privacy Rights
You have significant control over your personal information. We respect your privacy rights and provide multiple ways for you to manage your data.
Access Your Data
Request a copy of all personal information we have about you, including usage data and learning progress.
Correct Information
Update or correct any inaccurate or incomplete personal information in your account.
Delete Your Data
Request deletion of your personal information, subject to legal retention requirements.
Data Portability
Export your learning data and project submissions in a machine-readable format.
Restrict Processing
Limit how we use your information while maintaining your account access.
Withdraw Consent
Stop marketing communications and optional data collection at any time.
6. International Data Transfers
As a global VR education platform, we may transfer your information to countries outside Uzbekistan for processing and storage. We ensure that all international transfers comply with applicable data protection laws and implement appropriate safeguards.
When we transfer data to countries without adequate data protection laws, we use standard contractual clauses approved by relevant authorities or other appropriate transfer mechanisms to ensure your information remains protected.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your learning experience and understand how you interact with our platform. You can control cookie settings through your browser preferences.
Types of Cookies We Use
- Essential Cookies: Required for basic platform functionality and security
- Performance Cookies: Help us understand platform usage and improve performance
- Functional Cookies: Remember your preferences and settings
- Analytics Cookies: Provide insights into learning patterns and course effectiveness
8. Children's Privacy
Our VR game design courses are intended for users aged 16 and older. We do not knowingly collect personal information from children under 16. If we discover that we have inadvertently collected such information, we will delete it immediately.
Parents or guardians who believe their child has provided personal information to us should contact us immediately using the information provided below.
9. Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by email or through prominent notices on our platform.
10. Third-Party Links and Services
Our platform may contain links to third-party websites, tools, or services that are not owned or controlled by Zenirax. This privacy policy does not apply to these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
We carefully select our partners and integrated services, but we are not responsible for their privacy practices. When you interact with third-party services through our platform, you are subject to their privacy policies.
Contact Us About Privacy
If you have questions about this privacy policy or want to exercise your privacy rights, please contact us:
Email: [email protected]
Address: 703018, Bedil kochasi 16-uy, Samarkand, Uzbekistan
Phone: +998914420031
Privacy Officer: Available Monday-Friday, 9:00 AM - 6:00 PM (GMT+5)